Effective Date: 17 August 2026
At RenoexpertSG, we respect your privacy and are committed to protecting the personal information you provide when you use our website or enquire about our full house renovation services.
1. Information We Collect
When you contact us, request a renovation quotation, or submit an enquiry through our website, we may collect information such as:
- Your name
- Phone number
- Email address
- Property or project location
- Renovation requirements and preferences
- Any other information you voluntarily provide through our enquiry forms, WhatsApp, phone, or email
2. How We Use Your Information
We may use the information you provide to:
- Respond to your enquiries
- Provide renovation quotations and consultations
- Understand your renovation requirements
- Arrange site visits or appointments
- Communicate with you about our renovation services
- Improve our website, services, and customer experience
- Follow up on your enquiry when reasonably necessary
We do not sell or rent your personal information to third parties.
3. Sharing of Information
Your personal information may be shared with trusted service providers or renovation-related partners only when reasonably necessary to respond to your enquiry or provide our services.
We may also disclose information where required by law or to protect our legal rights.
4. Cookies and Website Analytics
Our website may use cookies and similar technologies to understand how visitors use our website, improve website performance, and measure advertising effectiveness.
We may use third-party analytics and advertising platforms, such as Google Analytics and Google Ads, which may collect information about your interaction with our website in accordance with their respective privacy policies.
5. Data Security
We take reasonable measures to protect the personal information submitted through our website from unauthorized access, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide our services, maintain business records, or comply with applicable legal obligations.
7. Your Rights
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws and legitimate business or legal requirements.
8. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policies of those websites before providing them with your personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website practices, or applicable legal requirements.
Any updated version will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
RenoexpertSG
Service: Full House Renovation & Home Renovation Services
Singapore
For privacy-related enquiries, please use the contact details provided on our website.
By submitting an enquiry through our website, you acknowledge that you have read and understood this Privacy Policy.